![]() Symptom: Slow speeds or network issues since last restartĪ lot of the time, turning your modem and router off then on again can help with sluggish internet speeds. Unfortunately, if the network is down, you can’t really do anything but wait for Xfinity to fix the issue. You can also opt-in to text alerts from Xfinity, so you’ll get progress reports about the network’s status. In the Status Center, you’ll find an outage map to see if other people in your area have been affected. Either way, the best thing to do if there’s an Xfinity network outage is to report it to Xfinity, which you can do by logging in to your Xfinity account and navigating to the Status Center. Sometimes these outages are for maintenance or due to bad weather conditions. This might save you some time, as there’s nothing an Xfinity customer service rep can do to repair an area-wide outage.Įvery ISP, including Xfinity, suffers occasional internet outages. You can check for a network outage on the Xfinity app, web account portal, or by consulting a website like DownDetector. One symptom of this is still having a Wi-Fi signal but no connection to the internet. If you stop receiving an internet signal altogether, it may be a network outage. Slow internet on one specific device but no problems on other devices.Increasingly slow speeds or network issues since the last time you restarted your equipment.Slower connections when multiple people in your home are using Wi-Fi.Slow Wi-Fi connections, even though wired Ethernet connections are fine.You can tell something’s up within your own home network when you have these issues: Fewer Mbps of bandwidth than your plan is supposed to give you.Slow speeds during certain times of day when a lot of people in your area get online (and you don’t have a lot of people using your home Wi-Fi).Sudden loss of internet connection, even though your Wi-Fi signal is still strong.It’s likely an issue with Xfinity’s network when you experience any of the following: If your speeds are far lower than what you’re paying for, then there’s likely an issue with your internet connection-either on Xfinity’s end as a provider or somewhere in your home network. So, what kinds of speeds are you getting? If your speed test result is close to your Xfinity internet plan’s advertised speed, congratulations-you’re home network is performing just as intended! The bad news is that your internet plan is too slow to meet your needs-it’s probably time to upgrade.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |